Privacy Policy
How we protect and handle your personal information
Information We Collect
We collect information you provide directly to us when you create an account, make a purchase, sign up for our newsletter, or contact us. This may include your name, email address, phone number, shipping address, billing information, and payment details. We also automatically collect certain information about your device and usage of our website.
How We Use Your Information
We use your information to process orders, provide customer support, send order updates, improve our services, and communicate with you about products, services, and promotions that may interest you. We may also use your information for analytics, fraud prevention, and legal compliance purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, shipping orders, and providing services. These parties are bound by confidentiality obligations and are only permitted to use your information for specified purposes.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Your Rights
You have the right to access, correct, update, or delete your personal information. You may also opt out of receiving marketing communications at any time. To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Contact Us About Privacy
If you have any questions or concerns about our privacy practices
Please contact us at privacy@monkagemo.com or visit our contact page.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Last updated: February 2026